Download the BigGrocer App

Download the BigGrocer App

BigGrocer app screenshot

The Transformation

Customers are the most valuable asset for a grocery store, which organized retail (super markets and online platforms) has either taken away or eroded significantly in value over the last 2 decades. With BigGrocer, consumers would first think of purchasing at the local Kirana stores and get to enjoy a privileged service, better savings and a larger range of items to choose from.

Faster Acquisition

Besides acquiring customers on behalf of the stores, BigGrocer would leverage a store's maximum potential to acquire customers facilitated by technology at no extra effort

Ongoing Engagement

For the first time stores would be able to meaningfully engage with groups of customers outside the stores with just a few click across multiple communication channels

Range of Channels

Stores can sell across multiple online and offline channels while they get to own these customer relationships and their data

Enhanced Assortment

Store get to offer a much larger range of items to their customers at no additional investment in inventory

Empowering the stores

Stores have complete control of customer data and communication channels irrespective of whether they sell in-store, online on BigGrocer or on any other online e-commerce platform integrated with BigGrocer. We re-imagined how technology is used by store owner & staff and completely automated complex enterprise grade technology. From designing and distributing campaigns, to creating customer centric promotions, to managing a large catalog and specialty pricing, nothing is more than 3 clicks on BigGrocer. BigGrocer provides the necessary customer insight around the value of each customer and what specialty service is valued by the customer. The core engagement and ordering platform is available for free and a store is only nominally charged for the storage of data.

Empowering the stores

Stores have complete control of customer data and communication channels irrespective of whether they sell in-store, online on BigGrocer or on any other online e-commerce platform integrated with BigGrocer. We re-imagined how technology is used by store owner & staff and completely automated complex enterprise grade technology. From designing and distributing campaigns, to creating customer centric promotions, to managing a large catalog and specialty pricing, nothing is more than 3 clicks on BigGrocer. BigGrocer provides the necessary customer insight around the value of each customer and what specialty service is valued by the customer. The core engagement and ordering platform is available for free and a store is only nominally charged for the storage of data.

What is BigGrocer?

BigGrocer is a technology platform that would enable millions of small & medium grocery retailers to increase the average value of a customer by innovative simplification of technology to deliver customer acquisition, growth and retention

Most of the core engagement features require very little to no action/involvement by the store (user). It’s either automated or centrally managed

The store owns the customer relationship and is able to engage with the customer with minimal complexity across various manual and automated channels

Ensures a store is live with a fresh new catalog in 30 mins; No need to proactively manage out-of-stock; Assortment optimization suggestions; Conversational catalog updates through AI based triggers

Enterprise grade engagement technology (customer analytics, promotions, campaigns) reimagined for non-tech-savvy store users

The crux to increase in ATV of a customer at a store is the drive to convert top up purchasers to 1 (or 2) bulk purchases per month through a unique loyalty/promotions scheme

No Touch

Most of the core engagement features require very little to no action/involvement by the store (user). It’s either automated or centrally managed

Ownership

The store owns the customer relationship and is able to engage with the customer with minimal complexity across various manual and automated channels

Catalog Management

Ensures a store is live with a fresh new catalog in 30 mins; No need to proactively manage out-of-stock; Assortment optimization suggestions; Conversational catalog updates through AI based triggers

AI Driven

Enterprise grade engagement technology (customer analytics, promotions, campaigns) reimagined for non-tech-savvy store users

Bulk Purchases

The crux to increase in ATV of a customer at a store is the drive to convert top up purchasers to 1 (or 2) bulk purchases per month through a unique loyalty/promotions scheme

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